Apartment Inspection Before Key Handover: How to Document Defects

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Why the Pre-Handover Inspection Is Critical

The moment you sign the handover protocol and receive the keys, the burden of proof for any newly discovered defects shifts — the contractor may argue that defects arose after delivery. A thorough documented inspection on the day of handover protects your legal rights and creates a formal record that can be used in future legal proceedings.

What to Check Room by Room

General — All Rooms

  • Walls: cracks, uneven plastering, paint bubbles or discoloration
  • Floors: chips, uneven tiles, grout gaps, hollow-sounding tiles (tap each one)
  • Ceilings: water stains, cracks, uneven finish
  • Windows and doors: proper fit, smooth operation, sealing strips present
  • Electrical outlets and light switches: functioning, properly aligned

Kitchen

  • Water pressure and drainage from all taps and sink
  • Cabinet hinges, doors, and drawer slides: smooth operation, no gaps
  • Tiling: alignment, grout integrity, no hollow tiles

Bathrooms

  • Run all taps simultaneously — check water pressure and drainage speed
  • Flush toilet — check seal and water fill
  • Shower: check all tiles, sealing around base, drainage slope
  • Hot water heater connections

Balcony and Exterior

  • Waterproofing at walls and floor junctions
  • Drainage direction — water must flow toward drain, not back toward the apartment
  • Railing height and stability

How to Document Defects

  • Photograph everything: Take dated photos of every defect, including wide shots establishing location and close-ups showing detail.
  • Video walkthrough: Record a continuous room-by-room video with verbal narration of each defect.
  • Written protocol: Write every defect on the official handover protocol form. If the contractor’s representative refuses to acknowledge a defect, note the refusal in writing and sign on your own copy.
  • Do not skip the signature: Do not sign the protocol as “received in satisfactory condition” — always note every defect before signing.

What Happens After the Inspection

After documenting defects, you must send a formal written demand to the contractor by registered mail, listing all defects and demanding repair within a reasonable time (typically 30 days for non-urgent items, 3–7 days for urgent matters such as water leaks).

How Lev-Taieb Can Help

A proper pre-handover inspection and correct documentation are the foundation of any construction defect claim. The attorneys at Lev-Taieb can guide you through the process and represent you if the contractor refuses to repair. Contact us at 072-2428822.

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